Help centre

We pick up.
Day or night.

Mid-move issue or a question before you book — reach a real human, 24/7. Call or WhatsApp the line below and you will not be left on hold.

Fastest for anything happening mid-move. A real person, any hour, in English or Hausa.

Prefer to message? Send photos, share a booking, get a reply in the same chat.

For account reviews, receipts and anything not time-critical. A human replies within the hour.

Common questions

Answers to what comes up most.

From a no-show driver to a refund or a lost item — here is exactly what to do.

If your driver isn’t moving towards pickup, open the booking and tap Cancel — there’s no charge before loading begins. The app also reassigns automatically if it detects a stall. Anything urgent? Call the 24/7 line on +234 815 791 2326.

Get started

Download the app, or join the waitlist and we will text you the link the second it goes live.